FAQs
FAQs (As of 5/1/2024)
1. Q. What are the fees for participation at Trail Hero and Trail Hero Music Fest?
A. Fees for Trail Registration are based on "Per Vehicle" not per person. The fee structure is listed below:
Trail Hero Guided Trail Rides
May 1st-August 15th: $50 Per Vehicle Per Trail
August 16th-September 15th: $60 Per Vehicle Per Trail
On Location Registration Monday September 30th 5pm-9pm, every morning from 7am-10am October 1st-5th: $70 Per Vehicle Per Trail
No Refunds after September 1st.
Trail Hero Music Fest
May 1st-July 15th:
Single Day General Admission=$10
Three Day General Admission=$25
Single Day VIP=$30
Three Day VIP=$75
Single Day Platinum VIP=$50
Three Day Platinum VIP=$125
July 15th-September 15th:
Single Day General Admission=$20
Three Day General Admission=$50
Single Day VIP=$50
Three Day VIP=$125
Single Day Platinum VIP=$75
Three Day Platinum VIP=$175
2. Q. Can we drive more trails after our initial trails are done?
A. YES! We have evening and night guided trails as well, or you can experience the trail system on your own accord without a guide for no additional charge. The Evening and Night Guided Trail Rides can be found here: Register | The Trail Hero
3. Q. What is there to do after the trails are done?
A. Every day at 2pm is a free motorsports event to spectate at or take part of. At 7pm every day is our evening events that consist of Drive in Movies, Music Festival, or Private Events. The entire schedule of events can be found here: https://www.thetrailhero.com/2024_schedule
Motorsports can be found here:
Tuesday: Trail Breaker LCQ - https://www.thetrailhero.com/trail_breaker_qualifier
Wendesday: SXS Shootout Race - https://www.thetrailhero.com/maxxis_roxxilla_sxs_shootout
Thursday: Trail Breaker - https://www.thetrailhero.com/bfgoodrich_trail_breaker_challenge
Friday: Rock Crawl - https://www.thetrailhero.com/pro_rock_crawling_competition
Saturday: SXS Society Ribbon Race
4. Q. What is Trail Hero?
Answer: Trail Hero is a 5-day off-road event held annually in Southern Utah, USA. The event includes guided trail rides, vendor exhibitions, contests, and social events.
5. When is Trail Hero?
Answer: Trail Hero is typically held in early October each year, generally the first full weekend of October.
6. Where is Trail Hero held?
Answer: Trail Hero is held in various locations throughout Southern Utah, with the main event hub located in the city of Hurricane at Sand Hollow State Park.
7. How do I register for Trail Hero?
Answer: You can register for Trail Hero on the event's website, which typically opens for registration on May 1st, leading up to the event.
8. What types of vehicles are allowed at Trail Hero?
Answer: Trail Hero is open to a wide variety of off-road vehicles, including Jeeps, trucks, buggies, and UTVs.
9. Do I need to have a modified vehicle to participate in Trail Hero?
Answer: No, you do not need a modified vehicle to participate in Trail Hero. There are trail rides available for all skill levels, and some are suitable for stock vehicles. Ratings include a scale from 2-14 with 2 being easy for a Stock 4wd and 15 being the hardest trail.
10. What types of trail rides are available at Trail Hero?
Answer: Trail Hero offers a variety of trail rides, ranging from scenic drives to challenging rock crawling. Ratings include a scale from 2-14 with 2 being easy for a Stock 4wd and 15 being the hardest trail.
11. Do I need to bring my own food and camping gear?
Answer: Yes, participants are responsible for their own food and camping gear. There are camping options available on-site, as well as nearby hotels and restaurants. Food Vendors are also available on site as well.
12. Are there any age restrictions for Trail Hero?
Answer: Participants must be at least 18 years old to drive, or 16 years old if accompanied by a parent or legal guardian. Kids 12 and Under are free.
13. Is Trail Hero family-friendly?
Answer: Yes, Trail Hero is a family-friendly event, with activities and trail rides suitable for all ages.
14. What safety precautions are in place at Trail Hero?
Answer: Trail Hero has a comprehensive safety plan, which includes trained guides on all trail rides, emergency response teams, safety briefings before each ride, a dedicated recovery crew and more.
15. Can I bring my pets to Trail Hero?
Answer: Yes, pets are allowed at Trail Hero, but they must be leashed at all times. Pets are not allowed in the Music Festival Attendee Areas like General Admission, VIP and Platinum VIP, however they are allowed in the “Tailgate Area”
16. What should I bring with me to Trail Hero?
Answer: Participants should bring appropriate clothing for the weather, camping gear, food and WATER, any necessary vehicle equipment/spare parts, and be prepared to have a good time!
Trail Hero suggests the following products that will make your trip that much better, remember you are in the desert! Hot during the day and cold at night!
Camp Chairs: https://a.co/d/eFE5A6o
Camp Fire Pits: https://a.co/d/1kJG8f6
Camping Grill: https://a.co/d/0t3LF1t
Coolers: https://a.co/d/askM5SL
Cool Wrap for Necks: https://a.co/d/4RxnRXs
Heated 12V Blanket: https://a.co/d/9h7gRLf
17. Is there an alcohol policy at Trail Hero?
Answer: Yes, alcohol is allowed at Trail Hero, but only in designated areas and only for those over the age of 21. There is no alcohol sales on site.
18. Can I purchase event merchandise at Trail Hero?
Answer: Yes, event merchandise is available for purchase on-site at every event, as well as the Kick Off Party, and if we sell out, there will be online orders taken with shipping sent out within 4-6 weeks from the event.
19. What is the cancellation policy for Trail Hero?
Answer: The cancellation policy for Trail Hero varies depending on the time of cancellation and if you have purchased “Purchase Protection” with your order.
20. Are there any discounts available for Trail Hero?
Answer: Yes, discounts may be available for military personnel, people with special needs, first responders, and early registration. Check the event website for details.
21. What happens if my vehicle breaks down on a trail ride?
Answer: Trained guides and support vehicles are available to assist participants who experience mechanical issues on the trail.
22. Can I bring my own trail guide to Trail Hero?
Answer: No, all trail rides must be led by trained guides provided by the event. You can however drive on trails that are not being guided, or after trails are done being guided.
23. How can I contact Trail Hero for more information?
Answer: You can contact Trail Hero through their website or social media pages.
24. What are some safety tips for off-road driving at the Trail Hero event?
Answer: Some safety tips for off-road driving at the Trail Hero event include:
- Always wear a seatbelt and make sure all passengers do the same.
- Stay on designated trails and avoid damaging vegetation.
- Be aware of your surroundings and potential hazards.
- Carry a first aid kit and emergency supplies in your vehicle.
- Follow the instructions of trained guides and instructors.
- Drive at a safe and appropriate speed for the terrain and conditions
25. Do I need to have off-road driving experience to participate in the Trail Hero event?
Answer: No, the Trail Hero event offers training courses and guided trail rides for all levels of off-road driving experience, from beginner to advanced. However, it's important to note that certain trails may require more advanced driving skills, and participants should choose trails that match their level of experience and comfort.
26. I have a SXS/UTV, can I join Jeep trails or do I need to stay on Side by Side and UTV trails only?
Answer: You can reserve and run any trail you would like. Jeeps cannot sign up for SXS Trails, but SXS can join Jeep Trails. Please note that the jeeps trails have a slower pace. If you would like to join Jeep trails, please follow this link: https://trailhero.ticketspice.com/trail-hero-trails
27. Can Jeeps join SXS/UTV Trails?
Answer: No, Jeeps move at a slower speed than SXS and we like to ensure our SXS/UTV’s are able to keep their faster pace. You may however see a SXS on a Jeep trail, and this is ok as long as they understand the slower pace of the group.
28. Do I need any other type of permit, tag, etc to drive my rig at Trail Hero?
Answer: In the state of Utah, if you are a Non-Highway legal vehicle (off road only, surface roads only, etc. like Buggies, truggies, sxs...) then you need a Non-Resident OHV Permit which can be found here: https://recreation.utah.gov/off-highway-vehicles/ohv-registration-and-pe... Please note that you can no longer buy this permit at Maverik or the State Park front entrance. It must be purchased at least two weeks prior to departure to Trail Hero.
29. I heard about the new Education Requirements for off-road driving in Utah, what is it and what do I need?
Beginning Jan. 1, 2023, Utah will require all OHV operators to complete the Utah Off-Highway Vehicle Education Course. Operators under the age of 18 shall possess a youth OHV education certificate in order to operate an OHV on public land, road or trail. Operators 18 years of age or older may operate an OHV if they possess an approved adult OHV education certificate. To take the test, click this link: https://secured.utah.gov/utoutdoorrecdirectory/Forms/Page/utoutdoorrecdi...
30. Where can a rent a vehicle to enjoy the off-road experience at Trail Hero and Sand Hollow?
Trail Hero has partnered up with MadMoose Rentals to provide the ultimate off-road experience to rent a SXS or UTV for anytime of the year, but especially at Sand Hollow during Trail Hero. Rent a SXS or UTV, plus any watercraft by hitting this link: 
31. How many vehicles are allowed to register for each trail?
The amount of vehicles allowed on each trail vary depending on difficulty and location, however Guides and Sponsored vehicles are not counted toward the total amount. For the most part, trails rated 2-8 have a limit of 30-35, Trails rated at 9 have a limit of 25, and trail rated at 10 or higher have a limit of 10-15. These limits are also adjusted depending on the length of the trail and how the weather may have impacted the trail.
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